The KXHR appreciates your feedback.

The KXHR appreciates your feedback.

KXHR Customer Survey

At the Knoxville & Holston River Railroad, we are open to the needs of our customers and are always looking for ways to improve our services. Please fill out the survey below so that we can provide the best service for your company.

Thank you for your business and your feedback!  

Fields marked with a * are required. 

Disclaimer: We may contact you to discuss the results of your survey. The information you provide will only be used by the railroad and will not be shared with any third parties. 

Contact Information
Name *
Name
Transportation Services
Please indicate if you strongly agree, agree, disagree, stronly disagree, or are neutral with the following statements: *
Please indicate if you strongly agree, agree, disagree, stronly disagree, or are neutral with the following statements:
I am satisfied with the local pickup and delivery place and pull of railcars.
I am satisfied with the consistency of performance.
Overall, I am satisfied with service.
Equipment Railcars
Please indicate if you strongly agree, agree, disagree, stronly disagree, or are neutral with the following statements: *
Please indicate if you strongly agree, agree, disagree, stronly disagree, or are neutral with the following statements:
I am satisfied with the railcars being supplied as ordered.
I am satisfied with the cleanliness of the railcars.
Effectiveness and Frequency of Communication with Railroad
Please indicate if you strongly agree, agree, disagree, stronly disagree, or are neutral with the following statement: *
Please indicate if you strongly agree, agree, disagree, stronly disagree, or are neutral with the following statement:
I am satisfied with the effectiveness and frequency of communication with the railroad.
Additional Comments